Inbound Call Center Services

Inbound Call Center Services offered by our partners include:

  • Inbound Customer Support: Provide order status help, handle ordering problems, enrollment, reservations, and more.
  • 24/7 or Overflow Call Center: Choose an call center agency to provide 100% of your inbound call center needs or handle calls after hours, overflow or during peak seasons.
  • Order Processing: Outsource your catalog orders and literature fulfillment, and leave every caller with a positive impression of your company.
  • Marketing Support: Conduct market research, clean up, and qualify marketing lists, generate leads, retain customers, and much more.
  • New Customer Acquisition: Hire the right company for Inbound sales, up-selling, appointment setting and lead qualification to instantly transfer hot leads to sales.
  • Technical Support: Hire a 24/7 call center with the experience, training, and knowledge to act as your Tech Support Team.
  • Helpdesk: Troubleshoot and solve internal technical issues.
  • Bilingual Agents: Serve your customers in Spanish and English from our inbound call centers in Latin America.
  • Home-Based Agents: Reduce costs with high-quality, highly motivated home-based agents.
  • USA Domestic: High quality accent neutral English speaking agents.
  • Nearshore: Bilingual Spanish and English speaking agents at cost efficient rates.
  • Multilingual: Global language support from locations in Europe, Asia & South Africa or from Cloud Based Agencies.
  • Disaster Recovery: Prevent loss of customers or interruption in service in times of disasters.